Frequently Asked Questions

A Pre-Existing Condition is a medical condition for which there is treatment; or a recommendation for treatment, diagnostic test or exam; or for which drugs or medicine are prescribed during a specific period prior to your Effective Date of Coverage.

Exception: Medical conditions that are treated or controlled solely with prescription medication and remain treated or controlled without an adjustment or a change in medication during a specific period prior to your insurance effective date are not considered to be Pre-Existing Conditions. (See your Travel Insurance Certificate for complete details, including the definition of Pre-Existing Condition)

Simply send us any corrections in writing by email, fax or mail and we will confirm the changes. Please include a daytime phone number and reference your email receipt number. email us at info@travelinsure.com or mail to Travel Insurance Services, 3070 Riverside Drive, Columbus, OH 43221