Contact Us

For more efficient service, please mention the organization you are traveling with (if any) when calling or emailing.



9:00 am to 7:00 pm Eastern Time USA
Monday – Friday

The local time is .
The Customer Service Department is now .

NOTE: We will be closed during these holidays:

  • Friday, December 23 - closed 12pm-7pm Eastern
  • Monday, December 26 (Christmas, observed)
  • Friday, December 30 - closed 3pm-7pm Eastern
  • Monday, January 2 (New Years Day, observed)

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E-mails received Monday through Friday are answered within 48 hours of receipt. E-mails received over weekends and holidays are answered the following business day.

Postal Mail

Travel Insurance Services
3805 West Chester Pike, Suite 200
Newtown Square, PA 19073