Insurance Claims

Insurance Claims

Claim Forms

To file a claim on your travel insurance plan, please print the plan's PDF claim form below, and submit it to the address indicated on the form. For more information or assistance, please contact us.

To file a claim, please contact the Claims Department at 1-844-228-3678 or 1-860-528-7663 (for Collect calls outside of the U.S.) as soon as reasonably possible.

Be prepared to provide:
  • the benefit provision(s) that are the basis of the claim (i.e. Medical Expense),
  • the name of the company that arranged the Trip (i.e., tour operator, cruise line, or charter operator),
  • the Trip dates and
  • the insured trip cost amount.
A claim form will be completed for you to review and sign along with a list of items you must attach to substantiate the loss. Since each situation is unique, we cannot guarantee any benefit until the entire claim has been reviewed by the claims office.
If you have the Voyager Gold plan and need to make a Trip Interruption claim, please contact the claims administrator for the proper claim form:
Health Special Risk, Inc.
Toll-Free: 866-345-0975
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Other Plans
If you are enrolled in another plan, please refer to your Confirmation of Insurance or your Summary of Coverages.

Have Questions About Filing a Claim?

Travel Insurance Services can help you find the right forms and get started.
Call us today Call us today at 800-937-1387
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