Claims

To file a claim for a plan purchased on or after November 15, 2019, please contact the Claims Department at 1-877-539-6442 (toll-free), 1-727-450-8795 (direct dial), or by email at travelteam@cbpinsure.com as soon as reasonably possible.

Claims forms for plans purchased ON or AFTER November 15, 2019:

• Trip Cancellation
• Trip Interruption
• Trip Delay
• Baggage and Personal Effects
• Medical
• Collision Damage

To file a claim for a plan purchased PRIOR to November 15, 2019, please contact the Claims Department at Travel Insured International by phone at 1-844-228-3678 or 1-860-528-7663 (for Collect calls outside of the U.S.), or by email at claims@travelinsured.com as soon as reasonably possible.

For all claims, be prepared to provide:

• the benefit provision(s) that are the basis of the claim (i.e. Medical Expense),
• the name of the company that arranged the Trip (i.e., tour operator, cruise line, or charter operator),
• the Trip dates and
• the insured trip cost amount.

A claim form will be completed for you to review and sign along with a list of items you must attach to substantiate the loss. Since each situation is unique, we cannot guarantee any benefit until the entire claim has been reviewed by the claims office.

Claim forms:

• Trip Cancellation, Interruption or Delay (Medical Reason for Claim)
• Trip Cancellation, Interruption or Delay (Non-medical Reason for Claim)
• Baggage Loss, Damage or Delay
• Medical Expense
• Rental Car Damage
• Accidental Death & Dismemberment

To file a claim, you must complete, sign, and submit a Claimant's Statement and Authorization form along with supporting documents for every incident.

• Claimant's Statement and Authorization

To file a claim, you must complete, sign, and submit a Claimant's Statement and Authorization form along with supporting documents for every incident.

• Claimant's Statement and Authorization
• Claimant's Statement for Political Evacuation (Standard and Superior Plans only)

To file a claim, you must complete, sign, and submit a Claimant's Statement and Authorization form along with supporting documents for every incident.

• Claimant's Statement and Authorization
• Claimant's Statement for Political Evacuation

To file a claim, you must complete, sign, and submit a Claimant's Statement and Authorization form along with supporting documents for every incident.

• Claimant's Statement and Authorization
• Claimant's Statement for Political Evacuation

Claim forms:

• Trip Interruption: Medical Reason for Claim (Gold Plan Level Only)
• Trip Interruption: Non-medical Reason for Claim (Gold Plan Level Only))
• Baggage Loss, Damage or Delay
• Medical Expense
• Accidental Death & Dismemberment

Other Plans
If you are enrolled in another plan not listed here, please refer to your Confirmation of Insurance or your Summary of Coverages.