Real Customer Examples

Traveling can be a wonderfully satisfying experience. However, without the right insurance plan or assistance provider, a medical emergency away from home can leave you stranded without access to adequate medical care or can be very costly. To learn how we can be there for you and your family when you need us, read these real examples of how our insurance plans and assistance service providers have helped other customers:

A 19-year old female, studying in France, was involved in a scooter accident and sustained a serious, open fracture to her right tibia.
How we helped...

She was operated on for the fracture and the doctor ordered no weight bearing on the right lower limbs.

The hospital accepted our assistance company’s guarantee of payment so that the patient would not have to pay an expensive bill out of pocket.

The assistance staff arranged for ground ambulance to the airport, wheelchair assistance, and a Business Class seat for her to fly home.

Think it can't happen to you? Read This.

A sportsman without medical evacuation insurance was traveling in Africa and severely injured his back. He had to spend $122,822 of his own money to return home for treatment.

Read about his nightmare...

An American traveler suffered a presumed appendicitis attack in Uzbekistan.
How we helped...

A missionary family was involved in a motor vehicle accident in Mexico. The 17-year old daughter was critically injured with a probable unstable cervical spine injury.
How we helped...

A woman was studying in Senegal. She was climbing on a cliff when she fell some distance. She was then hit by falling rock and suffered a severe cut and fracture of her left tibia and fibula.
How we helped...

An 85-year old woman was on an educational tour of the U.K. when she fell at the train station, fracturing her elbow.
How we helped...

A couple’s grandchild was born early, with serious medical complications, and was placed in intensive care.
How we helped...

A teenage student had arrived in Zimbabwe, and shortly thereafter was missing. Our assistance provider received a call from her Program Director. The student was now in the emergency ward of the local hospital, in restraints and on extremely strong medication.
How we helped...

A 22-year old woman was serving as an Au Pair in the United States when she fractured her leg while skating in Vail, CO.
How we helped...

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