Resources for Travelers Outside the U.S.

Customer Service / Claims:

If you or your physician needs to verify coverage, obtain claim forms or inquire about claims status, contact Customer Service toll free at:

Phone
    (+1) 866-621-6840
Hours
    8:30 a.m. - 8:00 p.m. EST Mon. - Thurs.
    8:30 a.m. - 6:00 p.m. EST Friday
(Times are USA Eastern Standard Time)

You may also e-mail your inquires to info@maksin.com

Complete, sign and date the claim form (Claim forms can be found here) and send it to the following address, along with the Physician's "Super Bill" or a fully itemized statement of charges with diagnosis on the attending Physician's letter head or regular billing. (Make a copy for yourself.) Send to:

Address
    The Insurance Co. of the State of Pennsylvania
    Maksin Management Corp.
    P. O. Box 2038
    Camden, NJ 08101 USA

If you would like to complete a claim form on-line, go to:
https://maksin.secure.gearhost.com/IntlClaimForm.asp

Make sure to also mail in your original receipts to the address shown above.