Resources for Travelers Outside the U.S.
Customer Service / Claims:
If you or your physician needs to verify coverage, obtain claim forms or inquire about claims status, contact Customer Service toll free at:
8:30 a.m. - 8:00 p.m. EST Mon. - Thurs.
8:30 a.m. - 6:00 p.m. EST Friday
(Times are USA Eastern Standard Time)
You may also e-mail your inquires to email@example.com
Complete, sign and date the claim form (Claim forms can be found here) and send it to the following address, along with the Physician's "Super Bill" or a fully itemized statement of charges with diagnosis on the attending Physician's letter head or regular billing. (Make a copy for yourself.) Send to:
The Insurance Co. of the State of Pennsylvania
Maksin Management Corp.
P. O. Box 2038
Camden, NJ 08101 USA
If you would like to complete a claim form on-line, go to:
Make sure to also mail in your original receipts to the address shown above.